FAQ
Performa is a financial infrastructure platform that helps businesses accept, manage, and use crypto in day-to-day operations.
Performa is built for modern, globally scaling businesses—working with international teams, suppliers, and partners, and moving funds across borders. For example:
Crypto-native businesses
Mining and hardware providers
E-commerce and marketplaces
Global teams working with digital assets
What types of payments can I accept?
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More than 50 cryptocurrencies are supported in Performa, including USDT, USDC, BTC, ETH, SOL, TRX, and BNB.
Can I convert incoming payments?
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Yes. Funds can be converted between supported cryptocurrencies directly within the platform. Smart FX Auto-Conversion can automatically convert incoming payments into stablecoins at a 0.1% rate.
How fast are transactions processed?
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Processing times depend on blockchain confirmation speeds, which can vary depending on network conditions. That said, our internal workflows are optimized to minimize delays wherever possible, so transactions are handled as quickly and efficiently as the network allows.
Yes. Payouts can be sent in supported cryptocurrencies via Performa’s built-in functionality.
How can I use fiat with Performa?
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Fiat can be used to add funds to your account or withdraw funds from the platform.
Do you provide business accounts?
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Yes. Business accounts are available to manage balances and transactions.
Is verification required?
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Yes. Business verification (KYB) is required to use the platform.
Performa follows industry-standard security practices, including secure custody solutions and continuous transaction monitoring to help ensure the safety of your funds.
Which countries do you support?
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Performa is available to businesses globally, though certain jurisdictions may be subject to restrictions. Please refer to the full list of
restricted countries for more details.
What fees does Performa charge?
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Fees vary depending on the type of transaction and the specific services used. For a full breakdown of current pricing, you can request detailed fee information directly through our website.
No. Pricing is transparent, with no unexpected charges.
Do you provide API access?
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Yes. APIs are available for integration into products or payment flows.
How long does integration take?
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Basic integrations can be completed quickly. More complex setups depend on specific requirements.
What kind of support do you offer?
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Live support is provided by a dedicated team of professionals to assist with onboarding and ongoing operations. For questions, contact the help center.
Request a demo through the website and complete verification. Guidance is provided throughout onboarding.
How long does onboarding take?
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Timing depends on verification and setup, but onboarding is typically completed as quickly as possible.
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